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The world is in one of the most roller coaster economies in history. With many peaks and valleys, people are rightfully worried about the money they have stored away. Could the bottom drop out of the dollar in a month? Could it happen in a day? Because of this, many consumers have started to invest in something solid and tangible: the precious metal known as gold.
In this market, many different companies go by a variety of names. Each company has a reputation, some earned and some created. With a company promises to invest in gold or roll over gold Individual Retirement Plans, a consumer should be cautious. Investigation and research is the key. One company, Lear Capital, has a solid reputation among gold investment companies. Is this reputation earned or is it created? One way to figure this out is to look at the various websites and comments online.
Better Business Bureau
11 complaints closed with BBB since March 10, 2013
One of the first websites to check out is the Better Business Bureau (BBB). This organization has been around for years and developed a good reputation for sniffing out scams. Despite that, the company has had a few ups and downs of its own. However, that doesn’t mean it isn’t a reputable source. Lear Capital has both an A+ rating with BBB and is an accredited company. Accreditation simply means that the company is supposed to live up to the high standards that the BBB endorses. Yet, Lear Capital also has several complaints filed against it through the BBB. These complaints include Advertising and sales issues, Billing and collection issues, Delivery issues and Problems with the advertised product and/or service. This is a long list of complaints for a company that is supposed to be in good standing with the community.
Scambook is a website dedicated to protecting the consumer. Anyone can write in to the site with a complaint, writing out the experiences each person has had with a specific company. When Lear Capital is selected from this site, a variety of complaints show up. In one complaint, the consumer suggests the company does a bait and switch. They bring in a cute and sweet opening salesperson to create the deal. Once the deal is made, they switch to another salesperson that is fast talking and fast-moving.
In another complaint, the consumer had an elderly mother-in-law that decided to invest her and her husband’s money in to gold. The salespeople at Lear capital were helpful and courteous, but didn’t end up buying what they had told the mother-in-law on the phone. Instead of buying gold bullion, the company invested her money in to another type of gold. The mother-in-law didn’t know what was going on and didn’t really approve of this investment. However, the Lear Capital employees used her lack of knowledge and money to invest in a product in which she didn’t have full knowledge. Even if all the actions by Lear Capital were legal, they used the mother-in-law’s lack of experience to their benefit. She lost money on this transaction, over half of what she invested.
Another customer focused consumer protection site called the Complaint Board has a variety of charges laid against Lear Capital. These complaints are varied and wide-ranging, but have a similar theme woven through them: Lear Capital can’t be trusted.
In one complaint, the consumer states that he didn’t get what he wanted from the company. Instead, he was subject to a smooth talking sales representative that brushed aside his concerns and talked him in to investing in a type of coin he didn’t really want. His investment ended up losing money, but Lear Capital maintains that the gentleman received what he ordered.
In another post on the Complaint Board, an unhappy customer labels Lear Capital as thieves. The customer puts the blame on himself for not shopping around, but he once again brings up the idea of the employees of Lear Capital being slick sales representative. Instead of treating the customer as a valued part of the team, his account manager used the customer to buy coins that weren’t worth the promised value.
Another take on Lear Capital
Business Consumer Alliance
There are many reviews online which show Lear Capital isn’t always out for number one. Many people have had a good experience with the company. They received the gold and coins they invested in promptly and without fuss. The gold-based IRA rollovers have grown in value and not declined. Lear Capital has helped some realize the dreams upon retirement. This is what an investment company based on gold and gold rollover IRAs should do. These reports show that many of the employees at Lear Capital do their job well and do care for the customers that give them a call.
A Final Consideration
The simple truth is just because some people have had a good experience with a company doesn’t mean everyone has had the same experience. The amount of complaints and charges on the net show that Lear Capital has an unsavory reputation among many consumers.
Lear Capital is a company that should be researched and inspected before any thought of being used crosses a consumers mind. The amount of complaints by average people is astounding. One or two complaints is expected, Lear Capital has many more. This shows that Lear Capital is a company that can’t be wholly trusted. If a consumer uses the company, go in with eyes open and expect the worst. Not all gold and gold IRA companies are like this, but Lear Capital seems more intent on making money than developing long-term relationships.
Which Company Do We Recommend?
Regal Assets will walk you through and answer all of your questions. They will go over the different options you have and no time pressure you the sale or tried to direct you into anything. Their style is customer come first and foremost. They will also take the time to educate you on precious metals investing since this is YOUR retirement money. When you call, you will be directed to one accountant representative and he or she will answer every phone call or email from going forward.
Still have questions? Let Regal Assets give you clarity and earn your trust.
As if all that’s not enough, this company is most responsible and trustworthy business practices demonstrated by the A+ rating with the BBB. you’re guaranteed fast, efficient access to any gold you decide to order with a 7-day delivery guarantee as well.
We’ve done an extensive Regal Assets Review here… This company is listed #20 on INC 500′s for Financial Services, and a preferred membership with TrustLink.