Important Note: If you need help with Buying Gold and new to investing in Precious Metals, please start here to read this important info:
We recommend doing your due diligence before just choosing any company. We have read so many reviews of clients being ripped off and going with just any company that has terrible reviews and even committed fraud. Please investigate thoroughly before making your decision. Check out a few more reviews before you start the rollover process.
We recommend Top #1 Gold IRA Company, www.RegalAssets.com – Click Here to Request Your Free Gold Retirement Kit
The gold and precious metal industry is boom. It might be due to a bit of fear on the part of consumers. In a world where the economy veers to the left and right, going over dips and valleys along the way, consumers have little trust in traditional investment opportunities. Many are looking to gold and precious metals to help alleviate their fear of financial collapse.
Goldstar Trust Company is one of the myriad of gold focused and 401(k) rollover companies that have cropped up in the last decade. This company promises to help the customers buy precious metals with the money they get from Rolling over their 401(k) in to an individual retirement account. Many of these companies are above the board, but some are not. Which is the Goldstar Trust Company?
The Complaint Board
One of the more respected complaint focused websites in The Complaint Board. This site helps filter complaints against companies across the country. The Goldstar Trust Company comes up when referencing the Superior Gold Group. It seems that Goldstar Trust used Superior Gold to help purchase precious metals and gold with an IRA rollover. However, the funds from the rollover seemed to have disappeared. Both Superior Gold and Goldstar Trust won’t give the customer the straight answer he deserves. Despite the fact that gold prices have risen in the last year, the company hasn’t sent the customer any concrete proof that he actually invested the money. The customer is now involved in a class action lawsuit against Goldstar Trust and Superior Gold.
Better Business Bureau
6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Looking at the BBB, it is revealed that Goldstar Trust has another name. The company is also known as Happy State Banking and Trust company. This company holds a high rating on the BBB with an A+. It is also an accredited business and has been so since 2004. Yet, there are several complaints filed against the company. It also must be mentioned that the way the BBB does accreditation is a bit in doubt. It is supposed to be about a company exemplifying what the BBB stand for, but often it is just because a company paid a fee. No one can get an A+ rating through the BBB without accreditation.
The complaints leveled against Goldstar Trust are numerous. The go from issues with the product and service to issues with how the company advertises. These complaints are listed as closed, but it seems that they are in line with what else is found on the net.
World Wide Web
When looking for other complaints against Goldstar Trust, there are many that have had issues with the company. The company has a two and a half star rating out of five on Yelp.com. Many of the reviews of Goldstar Trust center on the length of time it takes to do any transaction. One customer found the staff to be nice, but had little knowledge of the industry they worked in. Another customer warns against using the company to use an IRA to buy gold bullion and not Eagle Proof Coins. It seems that Goldstar Trust liquidated the coins in to cash and pulls out a 35% above the normal fees charged. Customers complain that the company sold the same type of coins to them at twice the market value then bought them back at less than the market value while still taking out a fee.
A reputation of Excellence
Although there are many complaints to be found on the internet, this isn’t the only opinion that can be found. Many reviews show Goldstar Trust as a company that can be trusted. A few reviews point out that the company is a self-directed IRA company that only goes by the instructions that the IRA owner indicates. This puts all the responsibility on the shoulders of the investor, while removing any responsibility from Goldstar Trust. Each investment is approved by the person that owns the IRA and no one else.
Which Company Do We Recommend?
Regal Assets will walk you through and answer all of your questions. They will go over the different options you have and no time pressure you the sale or tried to direct you into anything. Their style is customer come first and foremost. They will also take the time to educate you on precious metals investing since this is YOUR retirement money. When you call, you will be directed to one accountant representative and he or she will answer every phone call or email from going forward.
Still have questions? Let Regal Assets
As if all that’s not enough, this company is most responsible and trustworthy business practices demonstrated by the A+ rating with the BBB. you’re guaranteed fast, efficient access to any gold you decide to order with a 7-day delivery guarantee as well.
We’ve done an extensive Regal Assets Review here… This company is listed #20 on INC 500’s for Financial Services, and a preferred membership with TrustLink.
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